Methodology

Developed by the Governor's Office of Reimagining Education and Career Help (REACH), the criteria for the letter grades are, in part, based on local board performance on accountability measures and return on investment, per s. 14.36, Florida Statutes. As required by the REACH Act, the majority of the grade is based on the improvement by each local workforce development board in the long-term self-sufficiency of participants through outcome measures such as reduction in long-term public assistance and the percentage of participants whose wages were higher after program completion compared to wages before participation in a program.

Targets

In consultation with CareerSource Florida and the Florida Department of Economic Opportunity, the REACH Office set the targets for each metric using historical performance data to test the letter grades methodology and the results were analyzed by an interagency workgroup. Adjustments will be made as needed to ensure fair, attainable goals with room for continuous improvement.

Metrics

Florida's letter grades for local workforce development boards include seven core metrics and one extra credit metric focused on employment services, training services, business services, and economic self-sufficiency. The metrics were developed with these Guiding Principles in collaboration with an interagency workgroup and feedback from local workforce development boards.

In the spirit of continuous improvement, these metrics will be tracked and analyzed on a continuous basis and may be adjusted to reflect evolving economic conditions and state priorities.

PY 2022-2023 Core Metrics & Extra Credit

Weight

The percentage of participants who earned more in the second quarter after exit than before their participation with the local workforce development board.

  • Numerator: The number of exiters from the denominator with higher earnings two quarters after exiting the program than in the earliest of the two quarters prior to participation.
  • Denominator: The number of distinct exiters from WIOA* (Adult and Dislocated Worker) and Wagner-Peyser programs included in the local workforce development board's federal Employment Rate – 2nd Quarter After Exit metric during the previous program year.
  • Category: Employment and Training Services, Self-Sufficiency
  • Target: 45%
  • Data Source: ETA-9173 Program Performance Reports data

*Includes WIOA-funded grants.

The percentage of exiters who received Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF) benefits during their active participation with the local workforce development board but were no longer receiving SNAP or TANF benefits in the fourth quarter after exit.

  • Numerator: The number of individuals from the denominator who were no longer receiving SNAP or TANF benefits in the fourth quarter after exiting the workforce development program.
  • Denominator: The number of distinct exiters by quarter from WIOA* (Adult, Dislocated Worker and Youth), Wagner-Peyser, SNAP Employment and Training (SNAP E&T), and Welfare Transition programs who received SNAP or TANF cash assistance at any time during their participation with the local workforce development board.
  • Category: Employment and Training Services, Self-Sufficiency
  • Target: 35%
  • Data Source: Employ Florida, One-Stop Service Tracking (OSST) and DCF recipient data

*Includes WIOA-funded grants.

Includes the existing 18 federal accountability measures for local workforce development boards within the WIOA Primary Indicators of Performance (Employment Rate – 2nd Quarter After Exit, Employment Rate – 4th Quarter After Exit, Median Earnings – 2nd Quarter After Exit, Credential Attainment, and Measurable Skill Gains) for Adult, Dislocated Workers, Youth and Wagner-Peyser programs.

  • Numerator: The number of federal metrics from the denominator for which the local workforce development board reached at least 90% of its negotiated target.
  • Denominator: The number of federal WIOA Primary Indicators of Performance metrics in the current program year for WIOA (Adult, Dislocated Worker and Youth) and Wagner-Peyser programs.

The percentage of all job seekers who received work-related training including occupational skills training, on-the-job training and other work-based learning models, registered apprenticeships, and customized training for employers.

  • Numerator: The number of participants from the denominator who received work-related training services. (Visit the Resources page of this website for a list of the Employ Florida training service codes included in the numerator.)
  • Denominator: The number of distinct participants served in the current program year by the local workforce development board within the following programs: SNAP E&T, Welfare Transition, WIOA* (Adult, Dislocated Worker and Youth), National Dislocated Worker Grant, Wagner-Peyser and Trade Adjustment Assistance (TAA).
  • Category: Training Services
  • Target: 25%
  • Data Source: ETA-9173 Program Performance Reports data, One-Stop Service Tracking (OSST)

*Includes WIOA-funded grants.

Percentage of business establishments served in prior three years that continued to be served in the current program year.

  • Numerator: The number of employer worksites from the denominator that received a core business service in the current program year.
  • Denominator: The number of distinct employer worksites that received a core business service from the local workforce development board in the previous three program years.

Visit the Resources page of this website for a list of the Employ Florida business service codes included in this metric.

  • Category: Business Services
  • Target: 35%
  • Data Source: Employ Florida

The percentage point difference in the number of business establishments served in the current program year compared to the prior year. Each local workforce development board is assigned a percentage as the percent target met based on the year-over-year business penetration rate difference, as follows:

  • ≥ 4 = 100%
  • 2 to < 4 = 90%
  • 0 to < 2 = 80%
  • -2 to < 0 = 70%
  • -4 to < -2 = 60%
  • -6 to < -4 = 40%
  • -8 to < -6 = 20%
  • < -8 = 0%
Local workforce development boards achieving greater than 90% overall business penetration will not be penalized for maintaining year-over-year comparable business penetration.

Annual Business Penetration Calculation:
  • Numerator: The number of employer worksites from the denominator that received a core business service from the local workforce development board during the program year. (Visit the Resources page of this website for a list of the Employ Florida business service codes included in the numerator.)
  • Denominator: The number of distinct active employer worksites in Employ Florida for the local workforce development board during the program year.
  • Category: Business Services
  • Target: 100%
  • Data Source: Employ Florida

Compares a local workforce development board's share of statewide WIOA and Wagner-Peyser exiters with the local workforce development board's share of statewide funding allocations.

  • Numerator: The percentage of distinct exiters from WIOA* (Adult, Dislocated Worker and Youth) and Wagner-Peyser programs.
  • Denominator: The percentage of the local workforce development board's share of statewide WIOA* (Adult, Dislocated Worker and Youth), Supplemental WIOA Dislocated Worker, Wagner-Peyser, Reemployment Services and Eligibility Assessment (RESEA), and Veteran annual funding allocation for the current program year.
  • Category: Employment and Training Services
  • Target: 100%
  • Data Source: DEO Finance and Accounting, ETA-9173 Program Performance Reports data

*Includes WIOA-funded grants.

Local workforce development boards can earn up to an additional five percentage points for serving individuals on public assistance. Extra credit is calculated as follows:

  • Numerator: The number of individuals from the denominator who received SNAP or TANF benefits during their participation period.
  • Denominator: The number of distinct participants served in the current program year by a local workforce development board within the following programs: SNAP E&T, Welfare Transition, WIOA (Adult, WIOA Dislocated Worker and Youth) and Wagner-Peyser.
Extra credit points will be awarded as follows:
  • ≥ 50% = 5 points
  • 46% to < 50% = 4 points
  • 44% to < 46% = 3 points
  • 42% to < 44% = 2 points
  • 40% to < 42% = 1 point
  • Category: Employment and Training Services, Self-Sufficiency
  • Data Source: ETA-9173 Program Performance Reports data, One-Stop Service Tracking (OSST), DCF recipient data

Visit the Resources page of this website to view or download methodology desk reference documents, a metric cohort timeline spreadsheet and lists of the Employ Florida service codes included in the letter grade metrics.

Metric Calculations

As data becomes available, each metric is calculated as follows:

  1. A rate is calculated using the metric's numerator and denominator.
  2. The percentage of the target met is then calculated by dividing the rate by the metric's target and then capping it at 100 percent.
  3. The percentage of the target met (the result of #2 above) is then multiplied by the metric's weight to get the weighted performance.

The result of each step is rounded to the hundredth decimal place.

CALCULATION EXAMPLES
Example 1:
  1. 600 (numerator) / 2,200 (denominator) = 27.27% (rate)
  2. 27.27% (rate) / .25 (25% target) = 109.08%
    109.08% is then capped at 100% (percentage of target met)
  3. 100% (percentage of target met) x .10 (weight) = 10.00% (weighted performance)
Example 2:
  1. 900 (numerator) / 3,000 (denominator) = 30.00% (rate)
  2. 30.00% (rate) / .50 (50% target) = 60.00% (percentage of target met)
  3. 60.00% (percentage of target met) x .10 (weight) =
    6.00% (weighted performance)

Grade Determination

Once each metric is calculated, the weighted performance (see #3 in the example above) are summed for a final score that translates into a letter grade based on the following scale:

  • A+: ≥ 97
  • A : 93 to < 97
  • A-: 90 to < 93
  • B+: 87 to < 90
  • B : 83 to < 87
  • B-: 80 to < 83
  • C+: 77 to < 80
  • C : 73 to < 77
  • C-: 70 to < 73
  • D : 60 to < 70
  • F : < 60